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RELIEF / CASUAL – Residential Counsellor  USW Bargaining Unit  Local 8327

Leeds & Grenville Interval House is a non-profit charitable organization dedicated to providing services to women and children who have experienced violence & abuse. LGIH provides emergency shelter, counselling and supportive services to women and their children living in the United Counties of Leeds & Grenville.

Relief staff are asked to work on an ‘as and when’ needed basis to cover LGIH staff during times of leave/sickness/training as well as covering some special events when additional staff may be required. Shifts are offered with short notice, including overnights.  Relief must be willing to have an availability of at least 4 shifts per month.

Reporting to the Residential Manager – the Residential Counsellor will be part of the LGIH team that provides support, referrals and advocacy to women and their children residing at Interval House. The counsellor’s responsibilities include but are not limited to:

  • Counselling women regarding issues of domestic violence on our 24-hour crisis line.
  • Performing crisis intervention, one-on-one and group counselling as required.
  • Assisting women with safety planning.
  • Supporting and assisting women as they work through the steps of their transitional plans.
  • Identifying and discussing the resources required to achieve a woman’s transitional goals and to assist and obtain the required resources.
  • Assisting women to understand and complete forms, documents, applications, reports, etc, required to fulfill her transition.
  • Making referrals to counselling services, including social assistance, legal aid, parenting support, education and training, health services, etc.
  • Advocacy with third parties, such as with FCS, social assistance, lawyers, police, etc.
  • Providing guidance for maintaining housing, including budget management and life skills.
  • Providing ongoing support to clients around communal living.
  • Performing administrative tasks, including maintaining complete case records, files, shift change logs, communication logs, release of information, and discharge summaries.
  • Maintaining statistical information and resources as required.
  • Maintaining safety and security of the shelter
  • Maintaining LGIH COVID-19 protocols, including physical distancing, cleaning/disinfecting and cooking


  1. Up to date CPR and 1st Aid
  2. Valid Driver’s License considered an asset
  3. Post-secondary education and/or equivalent work experience in the VAW sector.
  4. Documented counselling experience from a feminist perspective
  5. Strong assessment skills
  6. Knowledge of community-based service providers
  7. Knowledge & understanding of both women’s & children’s needs & issues, violence against women and children, including barriers to safety, disabilities, diverse cultures and addictions
  8. Knowledge and understanding of the civil and criminal legal system and how it impacts on women’s & children’s lives
  9. Understanding of group dynamics and group facilitation

Applications will be accepted until the positions have been filled

Please email cover letter and resume to:

Heather Brisebois, Residential Manager,

Quote Job #rel2022

LGIH welcomes applications from diverse individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to full compliance with the Human Rights Code, The Accessibility for Ontarians with Disabilities Act, the Occupational Health and Safety Act, and all other applicable legislation.

Only those applicants who are chosen for an interview will be contacted.  Please, no telephone calls.

These positions are for women only, relying on provisions to Section 23 (1) a. of the Ontario Human Rights code in setting the restriction.